FAQs for Medical Billing Services

We have over 15 years of experience in providing revenue cycle management services, delivering high-quality, tailored solutions to healthcare practices nationwide. Our long-standing presence in the industry is a testament to our commitment to excellence.

Our services are distinctive because of our specialty-specific expertise across over 30 medical specialties. We leverage the latest technology and tools to ensure efficiency, while our certified professionals focus on accuracy and compliance, helping optimize your reimbursement rates and minimize claim denials.

 We employ certified coders with extensive training in both ICD-10, CPT, and HCPCS coding systems. Our team stays up to date on regulatory changes through ongoing training, ensuring our coding remains accurate and compliant to avoid denials and optimize reimbursement.

Yes! At MEDS First, we understand that every practice is unique. We offer tailored solutions designed to fit your practice's specific workflows, needs, and goals, ensuring maximum performance and efficiency for your revenue cycle management.

We have a thorough denial management process in place. Our team investigates the cause of denials, makes necessary corrections, and resubmits the claims. This proactive approach reduces revenue loss and improves cash flow by ensuring that claims are processed correctly and efficiently.

We provide detailed financial reports and analytics that give you valuable insights into your billing performance, payer trends, and areas for improvement. This data empowers you to make informed decisions that enhance your practice’s financial outcomes and boost efficiency.

Our team undergoes rigorous and continuous training to stay up to date with changing regulations and coding standards. We maintain strict adherence to HIPAA and other industry standards, ensuring that your practice remains compliant and avoids penalties.

We provide dedicated support to handle patient billing inquiries. Our team ensures clear communication and works diligently to resolve any billing issues, promoting a smooth experience for patients and reducing confusion.

By streamlining your billing processes and reducing errors, we help minimize billing disputes and confusion. This leads to better patient satisfaction, as fewer issues with billing allow your patients to focus on their care rather than financial concerns.

Outsourcing your revenue cycle management (RCM) to MEDS First helps you reduce administrative overhead, improve cash flow, increase claim accuracy, and minimize errors. Our services enable you to focus on patient care while we handle the complexities of billing, resulting in improved efficiency and financial outcomes.

We track various KPIs, such as claim denial rates, days in accounts receivable, collection rates, claim submission speed, and payment posting time. By monitoring these metrics, we ensure continuous improvement and deliver measurable results for your practice.

Yes, MEDS First provides comprehensive support for Medicare RAC audits and appeals. Our team ensures that your coding and documentation are accurate, minimizing the risk of recoupments and penalties associated with audits.

Getting started is easy! Simply contact us to discuss your practice’s unique needs. We will work with you to develop a customized revenue cycle management solution tailored to optimize your revenue, improve efficiency, and enhance financial health.

Our pricing is flexible and designed to fit your practice’s needs and budget. We offer options such as transaction-based pricing, full-time equivalents (FTE), and volume discounts. We ensure that you receive top-tier services that align with your financial goals.

At MEDS First, we understand the importance of timely processing. We handle all your files within 12-24 hours of receipt, ensuring efficient turnaround time and error-free results to maintain a smooth billing process.

We prioritize data security with end-to-end encryption and state-of-the-art security measures to protect patient confidentiality. Our data centers are SSAE-16 SOC-1, SOC-2 certified and comply with HIPAA, HITECH, PCI DSS, and NIST 800-53 standards.

Yes! Our team of billers, coders, transcriptionists, AR callers, and EMR experts are highly skilled and certified by AAPC™ and AHIMA™. We ensure that all professionals are trained and experienced to handle specialty-specific operations and collaborate with you to deliver exceptional billing solutions.

At MEDS First, our team of billing and coding specialists has expertise across more than 40 medical specialties. We provide comprehensive revenue cycle management services to healthcare practices of all types, ensuring accurate coding, billing, and reimbursement.

Yes, we have experience working with a wide range of EMR/EHR and medical billing software used in the industry. Our team is adept at adapting to your existing software systems to ensure a seamless integration and smooth billing process.